Give Your Customers an A.I.-Powered Assistant
Teller is a chatbot that allows financial institutions to communicate with customers automatically in their favorite messaging apps. Instead of picking up the phone, customers can send a message and learn how to open a new account, set a savings goal, or receive personalized advice.
Automated Chat Platform
Provide Instant Answers using A.I.
According to an Accenture banking report, 34% of customer service calls are avoidable, meaning they are questions that can be looked up on the bank website or app. Teller allows banks to answer these questions instantly, saving them tens of thousands of dollars in call center costs. For customers, getting an answer immediately prevents them from having to wait on the phone or travel to visit the branch.
Deploy On All Major Messaging Platforms
Teller can help your financial institution provide customer service and education on all of the major messaging platforms.
Whatsapp (End of 2017)
Chat With Your Customers
NO APP, DOWNLOAD, OR SETUP REQUIRED
Messaging apps today account for 91% of all time spent on mobile and desktops by US users according to ComScore. People have always been able to message their friends, but with the help of Teller, they can message their bank also. Teller provides a convenient and quick option for banks customers to communicate with their bank without any additional app or download.
Bots Are Better Business
Aside from reducing customer service costs, bots have numerous benefits like driving app installs and increasing cross-sell opportunities.
Drive adoption of products through targeted messages
DRIVE APP INSTALLS
Teller can route users to your app and help drive installations
80% of churn is preventable with better customer service
24/7 QUICK RESOLUTION
Customers receive answers in seconds, any time of the day
Existing (or potential) customers can now receive support in many languages